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1  Knowledge Base / General Knowledge Base / WordPress Requirements to Prevent Server Abuse on: January 18, 2016, 10:26:25 am
We Be HostiN supports easy installation of WordPress through our control panel or via manual installation.  WordPress is a decent open source platform, but it's not perfect.

A security issue has been identified that slows the server to a crawl due to an exploit found in WordPress code.  As such, We Be HostiN is requiring all clients to install the Disable XML-RPC Pingbacks plugin through the WordPress administrator control panel.  This needs to be done for EACH installation of WordPress you run.  

Until this issue is fixed, action must be taken.  If your WordPress installation is NOT running this plugin, the server is open to attack which results in a poorer quality of service for all our customers.  Please install this plugin for every WordPress installation you have.

Also, WordPress is evidently quite open to attacks in general.  Please also install the free version of the Wordfence security plugin for EACH installation of WordPress you run.  Run a scan to see if any of your files have been exploited or if any of your plugins & themes need updates. We Be HostiN recently discovered one of our WordPress installations sending massive amounts of spam in a fashion similar to the one described here.

Here's a video showing how to install and use the Wordfence and Disable XML-RPC Pingbacks plugin:



Failure to comply with these requirements may result in account suspension until the problem is rectified. We're serious about providing the best hosting experience for each of our customers, so please help keep the server secure and spam free.

Thank you for your cooperation in helping to keep We Be HostiN one of the best hosts in the industry.
2  Game Servers / Network Status / [Kansas City] Reboot 12/5/2015 1AM MST on: December 03, 2015, 07:32:41 pm
The Kansas City server will be rebooted at 1AM MST on Saturday, December 5, 2015. 

Game servers should be back up and running within a few minutes of the server being rebooted.
3  Game Servers / Network Status / [Kansas City] Hard Drive Failed on: October 14, 2014, 10:31:17 pm
One of the hard drives in our RAID array has failed in our Kansas City dedicated server.  It is being inspected tonight at 12:00 AM Midnight 10/15/2014.  There may be some downtime of up to an hour.  Should the hard drive need to be replaced, a replacement will be shipped out to the data center and additional downtime will be announced when the replacement is to be installed.

Thank you for your cooperation, and we apologize for any inconvenience caused. 
4  Web Hosting / Network Status / Chicago Physical Server Replaced [9/28/2014] - RESOLVED on: September 28, 2014, 11:46:49 pm
We Be HostiN's physical Chicago web server was replaced on 9/28/2014 with a new, faster server!  All existing website files, MySQL databases, and other settings & files were successfully transferred to the new server.  

Please open a support ticket if you experience any issues.
5  Game Servers / Network Status / [Kansas City] Outage - [Resolved] on: July 23, 2014, 06:35:48 am
The Kansas City server was moved to our ISP's new data center last night at 3AM Central Time.  This was a required step that had to be taken since they are moving out of their old rented space.  Unfortunately, the server has been offline since.  I'm working to resolve it.  Everything should be back up shortly.

Thanks
6  Game Servers / Network Status / [Kansas City] Outage - RESOLVED on: April 25, 2014, 08:29:08 pm
The Kansas City server is currently down.  A remote reboot request has been submitted.  
7  Game Servers / Network Status / Re: [Dallas, Texas] Server Reboot 1/13/2014 5:00 AM Mountain Time on: January 12, 2014, 10:17:47 pm
Scheduled shutdown for 5 AM rather than shutdown now.
8  Game Servers / Network Status / [Dallas, Texas] Server Reboot 1/13/2014 5:00 AM Mountain Time on: January 12, 2014, 12:22:27 pm
The Dallas, TX server will be rebooted this morning at 5:00 AM Mountain Time due to kernel updates.

Thanks!
9  General / General / Supported Locations - Game Servers on: March 21, 2013, 07:22:04 am
We Be HostiN offers dedicated game servers in the following locations:

  • Atlanta, Georgia
  • Dallas, Texas
  • Kansas City, Missouri
  • Chicago, Illinois
  • Amsterdam, Netherlands

For a complete list of supported games and to order, click here:

http://www.webehostin.com/games.php
10  Game Servers / Network Status / Re: [Texas] Offline on: March 07, 2013, 07:50:07 pm
Everything was back online within 30 minutes.  A few settings were tweaked and things should be OK now.   Smiley
11  Game Servers / Network Status / [Texas] Offline (Resolved) on: March 07, 2013, 06:17:00 pm
Texas servers are currently down.  The cause is still under investigation.  It could be a data center outage or a problem with hardware.  I'll update this thread once I find out more.
12  Game Servers / Network Status / [Texas] Server Reboot 2/14/2013 Midnight (Wednesday Night into Thursday) on: February 13, 2013, 06:31:07 pm
The Houston, Texas server will be restarted tonight (2/14/2013) at midnight Mountain Standard Time. Servers should be back up and running within a few minutes.
13  Game Servers / Network Status / Re: [Texas] New Faster Server Replacement on: February 02, 2013, 04:51:19 pm
Sorry for the late update, but the replacement server was installed without a hitch.  In fact, it went so smoothly that I almost felt that a post was unnecessary.  Hope you enjoy the new hardware!  Let us know if you experience any issues at all. 
14  Game Servers / Network Status / [Texas] New Faster Server Replacement on: January 25, 2013, 08:04:14 pm
Great news everyone!  A more powerful, faster server will be replacing the current Houston, Texas server.  The hardware in this new server is much faster. 

We Be HostiN's Houston Texas server will be replaced on Wednesday January 30, 2013, sometime between 7-10 AM Mountain Standard Time.  All game servers will be briefly be affected while the new server is brought online.  Your game servers should automatically start once the new server is online.  However, if you've uploaded mods within the past two weeks, they may not transfer over.  Please make a backup of your mods and configs before Wednesday January 30, 2013.  Unless your password has been changed recently, your login information will remain the same. 

Please open a support ticket if you have any issues after the server is replaced.

15  Game Servers / Network Status / [Texas] Back Online on: January 02, 2013, 02:31:08 pm
The Texas server is back online.  Maintenance has been completed.  I've learned several lessons from this downtime.  Thanks everyone for being patient.  There will be no more sudden restarts since the downtime.  As usual, upcoming reboots or patch installations will be posted on these forums.
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